Free shipping on orders above ₹999 across Mumbai

Frequently Asked Questions

Find answers to common questions about ordering, delivery, payments, returns, and more. Cannot find what you are looking for? Our team is always happy to help.

Orders & Shipping

Payments

Returns & Refunds

Gift Cards

Corporate Gifting

Still Have Questions?

Our customer support team is available Monday through Saturday, 10:00 AM to 7:00 PM IST. We are here to help with any questions you may have.

Frequently Asked Questions

Orders & Shipping

How long does delivery take within Mumbai?

Do you deliver across India?

Can I schedule a delivery for a specific date and time?

How do you ensure the freshness of perishable items during shipping?

Can I track my order?

Payments

What payment methods do you accept?

Is it safe to pay online on your website?

Do you offer Cash on Delivery?

Can I use multiple payment methods for a single order?

Do you offer EMI options?

Returns & Refunds

What is your return policy for food items?

How do I initiate a return or refund?

How long does it take to receive a refund?

Can I exchange a product instead of getting a refund?

Gift Cards

How do gift cards work?

Can I buy a gift card for a custom amount?

Can I use a gift card along with a discount code?

What happens if my order total exceeds my gift card balance?

Corporate Gifting

Do you offer corporate gifting solutions?

What is the minimum order quantity for corporate orders?

Can you customise hampers with our company branding?

How far in advance should we place corporate orders?

Do you provide invoicing for corporate orders?

Still Have Questions?

Frequently Asked Questions

Orders & Shipping

How long does delivery take within Mumbai?

Do you deliver across India?

Can I schedule a delivery for a specific date and time?

How do you ensure the freshness of perishable items during shipping?

Can I track my order?

Payments

What payment methods do you accept?

Is it safe to pay online on your website?

Do you offer Cash on Delivery?

Can I use multiple payment methods for a single order?

Do you offer EMI options?

Returns & Refunds

What is your return policy for food items?

How do I initiate a return or refund?

How long does it take to receive a refund?

Can I exchange a product instead of getting a refund?

Gift Cards

How do gift cards work?

Can I buy a gift card for a custom amount?

Can I use a gift card along with a discount code?

What happens if my order total exceeds my gift card balance?

Corporate Gifting

Do you offer corporate gifting solutions?

What is the minimum order quantity for corporate orders?

Can you customise hampers with our company branding?

How far in advance should we place corporate orders?

Do you provide invoicing for corporate orders?

Still Have Questions?